Terms of Service

The same discipline we bring to performance architecture, we bring to how we do business with you.

These terms govern your use of tagaps.com and the Performance Architect Assessment, and the relationship between you and TAG when you engage with either. Please read them before using the site or taking the assessment.

By visiting tagaps.com, taking the Performance Architect Assessment, or otherwise engaging with TAG, you agree to these Terms of Service. If you don't agree with them, please don't use the site or the assessment.

Who these terms apply to

tagaps.com and the Performance Architect Assessment are built for business professionals — owners, executives, directors, managers, and front-line leaders evaluating or engaging TAG's services. They are not directed to consumers or to children, and by using the site you confirm you're using it in a business or professional capacity.

The Performance Architect Assessment

Hosted by ScoreApp

The assessment is built and scored on ScoreApp's platform. Starting it means you're also subject to ScoreApp's own terms for the tool itself, in addition to these Terms.

Your report is directional

Your score and roadmap reflect the answers you give us. They're a starting point for a conversation about your organization, not a certified diagnostic or a guarantee of any outcome.

Not professional advice

Nothing in your assessment report, or on this site, constitutes legal, financial, HR, or other professional advice. Decisions about your organization remain yours to make.

Using tagaps.com

When you use the site, you agree not to:

  • Misrepresent your identity or provide false information in the lead-capture form or the assessment.
  • Scrape, systematically extract, or reproduce the site's content, framework, or methodology for a competing product or service.
  • Attempt to disrupt, overload, or gain unauthorized access to the site, the assessment, or the systems behind them.
  • Use the site or assessment for any purpose that's unlawful, or that infringes the rights of TAG or a third party.

We may suspend or restrict access for anyone who violates these terms.

Intellectual property

tagaps.com, the Performance Architect Assessment, the Architected Performance System, and the frameworks, articles, guides, and other content TAG publishes are owned by TAG or licensed to us, and are protected by copyright and other intellectual property laws. Using the site or taking the assessment doesn't grant you any license to reproduce, distribute, or create derivative works from that content, beyond viewing it for your own evaluation of TAG's services.

Third-party services

Parts of the site and the assessment rely on third-party providers — including ScoreApp to host and score the assessment, HubSpot to manage our client relationships, and our hosting and email providers. Your use of those providers' own tools may be subject to their separate terms and privacy practices, which we don't control. See our Privacy & Integrity page for how we share information with them.

Disclaimers and limitation of liability

The site, the assessment, and everything on them are provided "as is" and "as available," without warranties of any kind, express or implied, including that they will be uninterrupted, error-free, or fit for a particular purpose.

To the fullest extent permitted by law, TAG will not be liable for any indirect, incidental, or consequential damages arising from your use of the site or the assessment, or from decisions made based on your assessment report. Nothing in these terms limits liability that can't be limited under applicable law.

Changes and termination

We may update, suspend, or discontinue any part of the site or the assessment at any time, and may update these Terms as our tools and services evolve. We'll update the "Last updated" date above when we make material changes. Continued use of the site after a change means you accept the updated Terms.

Governing law

TAG is headquartered in Canada, and these Terms are governed by the laws of Canada, without regard to conflict-of-law principles. This doesn't override any protection you're entitled to under the mandatory law of the country where you live or work.

Questions about these terms

If anything here is unclear, email us at contact@tagaps.com or use the contact page.

Questions about these terms?

If anything on this page is unclear, we'd rather you ask than wonder.

Contact TAG